CEPTIGEN is committed to protecting personal data in accordance with applicable data protection laws, including:

• Information Technology Act, 2000 (India)
• Digital Personal Data Protection Act, 2023 (India)
• GDPR (where applicable for EU customers)

Information We Collect

We may collect:

• Name, email address, phone number
• Billing and shipping information
• Business registration details (for distributors)
• Website usage data (cookies, analytics)

Purpose of Collection

Information is collected for:

• Order processing and fulfillment
• Customer support
• Legal and regulatory compliance
• Business communications
• Fraud prevention and security monitoring

Data Protection & Storage

We implement reasonable technical and organizational safeguards to prevent unauthorized access, alteration, disclosure, or destruction of personal data.

Data is retained only as long as necessary for business, legal, or regulatory purposes.

Third-Party Sharing

We may share limited data with:

• Logistics partners
• Payment processors
• Regulatory authorities (when legally required)
• We do not sell personal information.

User Rights

Where applicable, users may:

• Request access to their data
• Request correction or deletion
• Withdraw consent (subject to legal obligations)