FAQ & Help

FAQ & HELP

Do your products comply with international standards?

Products are developed in alignment with relevant safety and quality regulations. Compliance documentation may be provided upon request for authorized partners.

Do you offer export partnerships?

Yes. We work with international distributors and trade partners. Please contact info@ceptigen.com

What is your warranty policy?

Warranty terms vary by product category and are specified in packaging or official documentation.

How are disputes handled?

All disputes are subject to Indian jurisdiction unless otherwise agreed in writing under a distribution agreement.

How is customer data protected?

We follow applicable Indian data protection laws and implement technical safeguards for secure processing.